Dedicated Passenger Waiting Lounge Unveiled at DXB Terminal 3
Sumaira FH | Published August 18, 2026 | 11:45 AM
DUBAI, (UrduPoint / Pakistan Point News / WAM – 18th Aug, 2026)
Uber, in partnership with Dubai Airports, has announced the opening of a dedicated rider waiting lounge at Dubai International (DXB) Terminal 3, aligning with the Dubai Civility Committee’s goals to maintain the aesthetic appeal, order, and operational excellence of the Emirate.
Located directly at the primary Uber and Careem Rides pickup area, this custom-built facility offers arriving riders a comfortable, climate-controlled space—a welcome respite during the summer—setting a new standard for ground transportation at one of the world’s busiest travel hubs.
The joint initiative reflects a shared commitment to world-class mobility and urban aesthetics. By streamlining passenger flow and reducing curbside congestion, the lounge enhances the overall arrival experience from the moment guests land in Dubai.
Saeed AlNazari, Secretary-General of the Dubai Civility Committee, stated:
“Dubai offers the world an exceptional model of civility, beginning from the moment of arrival and extending across every aspect of the city, where service excellence, seamless experiences, and attention to detail come together to define the quality of life Dubai represents."
Dubai International (DXB) welcomes millions of visitors annually, making it their first impression of the city’s high-quality services. This partnership between Dubai Airports and Uber reflects Dubai’s collaborative approach to continually enhance visitor experiences from around the world.
Tala Nsouli, General Manager at Uber UAE, added:
"At Uber, our goal is to eliminate travel friction and make every step of the journey as effortless as possible. Working closely with Dubai Airports and with the support of the Dubai Civility Committee, we are proud to launch this state-of-the-art lounge at Terminal 3 for Uber and Careem Rides users."
Majed Al Joker, Chief Operating Officer of Dubai Airports, remarked:
"For millions of travelers, the journey begins the moment they arrive in Dubai. We want that first welcome to feel effortless, reassuring, and unmistakably Dubai. By working in close collaboration with our partners, we’re creating a smoother, more seamless experience beyond the terminal doors, helping guests move with greater ease and comfort through one of the world’s busiest international airports."
Designed with today’s modern traveler in mind, the new lounge enhances the waiting process for riders, catering to business travelers, tourists, and residents alike.
The opening of the Terminal 3 lounge marks the first phase of an ongoing effort to enhance airport ground transport in Dubai, with further developments anticipated.
