Microsoft users report outages amid tech giant 'connectivity issues'

Microsoft users report outages amid tech giant 'connectivity issues'

Microsoft Users Report Outages Amid Tech Giant 'Connectivity Issues'

Microsoft says it is working to tackle "connectivity problems" after users worldwide reported outages on Thursday.

Services including Teams, Outlook, and Microsoft's AI software Copilot were affected.

The tech giant attributed the issue to "elevated load" in its infrastructure, likely contributing to connectivity errors. While initially reported in the US, Microsoft stated that connectivity problems could impact users "in any region".

At around 18:30 GMT on Thursday evening, monitoring website Downdetector showed a spike in UK users reporting issues with Microsoft products.

"We determined the elevated load isn't driven by an increase in traffic, but by a number of servers being unexpectedly unavailable; straining the remaining infrastructure," Microsoft said in a statement.

In a later update at 19:50 GMT, Microsoft stated they were "testing a configuration" to resolve the problem, which was "causing servers to fail automated health checks and become unavailable." They added that all affected servers had been restarted.

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