PCC Approves Chatbot for NGOs and Public Guidance
UrduPoint
Published August 31, 2026 | 06:30 PM
LAHORE, (APP - UrduPoint / Pakistan Point News - 31st Aug, 2026) Punjab Charities Commission (PCC) on Monday approved the launch of a chatbot on its website to provide timely guidance and answers to queries from non-governmental organizations (NGOs) and the public regarding charitable organizations. This decision was made during the PCC's 25th meeting chaired by Punjab Home Secretary, Dr. Ahmed Javed Qazi.
Secretary Housing and PCC Commissioner, Noor-ul-Amin Mengal, and PCC Commissioner, Dr. Usama Siddiq, also participated in the meeting online. The Chief Executive Officer, Colonel Shehzad Ameer, presented a briefing on the commission's performance and future plans.
Key Points:
- Citizens can use the chatbot to obtain immediate answers to queries about charitable organizations.
- Home Secretary, Dr. Ahmed, directed the immediate upload of charitable organizations registered with the Board of Revenue, Industries Department, and Social Welfare Department on the PCC portal.
- PCC maintains regular contact with 8,113 NGOs in Punjab, providing guidance, training, and consultation.
- Training for 1,500 NGOs has recently been completed, and weekly webinar sessions have been launched for their guidance.
- Work with NGOs under the Drug-Free Punjab initiative continues.
- 25 NGOs have been mobilized for campaigns against professional begging and assistance to genuine needy individuals.
- More than 20 NGOs in 10 cities are collaborating in relief efforts for flood victims.
- PCC has established a monitoring and accountability system for charitable organizations, their administrators, and beneficiaries, and developed an audit management system for NGOs.
- Suspicious activities may lead to inquiries and audits of charitable organizations, and their permission to collect donations can be revoked for legal violations.
Dr. Ahmed emphasized the government's priority of establishing a peaceful and harmonious society, stressing the mandatory registration of all charitable organizations with the Punjab Charities Commission. He highlighted the importance of trust, transparency, and cooperation between the government and civil society, and noted that the PCC is working to maintain public confidence in charitable organizations. He directed all charitable organizations to ensure compliance with laws in the utilization of charitable funds.