Chiniot DC Reviews Public Grievances Under Open Door Policy, Orders Prompt Redressal
Chiniot DC met citizens at her office under the open door policy and listened to their individual and collective complaints regarding issues faced in different areas of the district. A large number of citizens submitted applications highlighting problems related to various government departments, apprising the Deputy Commissioner of their difficulties.
After examining the complaints, Deputy Commissioner Ayesha Rizwan issued on-the-spot directives to relevant department officers, ordering immediate and effective measures to resolve public grievances. She stressed that citizens should not face inconvenience due to unnecessary visits to government offices and committed to providing timely relief.
Primary Objective:
The open door policy aims to provide citizens with direct access to the administration, ensure prompt resolution of their grievances, and strengthen public confidence in government institutions.
The Deputy Commissioner directed officers to:
- Treat citizens courteously.
- Listen to complaints attentively.
- Take prompt action on every case in accordance with the law and prescribed rules.
(Source: UrduPoint / Pakistan Point News – 1st Sep, 2026)
