FDA Officers Directed To Redress Public Complaints On Priority Basis
Faisalabad Development Authority (FDA) Director General Muhammad Asif Chaudhry met citizens under the Punjab Government’s Open Door Policy, listening to their various issues, complaints, and applications.
Citizens from different areas submitted requests regarding FDA-related matters such as:
- Approval of building plans
- Commercialization of properties
- Property-related issues
- Housing schemes
- Development matters
After reviewing the complaints, Chaudhry directed FDA officers to complete action on actionable applications within a stipulated timeframe, prioritizing citizens’ concerns.
He emphasized the importance of:
- Reducing the gap between citizens and government institutions
- Providing direct access and hearing for citizens
- Ensuring timely resolution of problems
Chaudhry also highlighted continuous monitoring of FDA’s administrative system to provide better and transparent services, utilizing modern technology and one-window facilities. He instructed officers to focus on tangible progress on applications, disposing of them promptly and fairly according to rules and regulations.
He strictly warned against:
- Negligence or delays in processing applications
- Unnecessary citizen visits
- Relying on illegal means for issue resolution
Chaudhry assured citizens of FDA’s continued cooperation in resolving legitimate grievances, striving for more effective, expeditious, and transparent public service delivery.
Director IT/Deputy Director Administration Yasir Ajaz Chattha and other officers attended the meeting.
