RTS Commission Decides To Strengthen Monitoring and Public Awareness for Better Service Delivery
PESHAWAR, (APP - UrduPoint / Pakistan Point News - September 18, 2026) | Khyber Pakhtunkhwa
The Right to Public Services (RTS) Commission has decided to enhance field monitoring, service delivery oversight, and public awareness regarding citizens' rights and government services across the province. These decisions were made at a high-level meeting chaired by RTS Commissioner, Shaukat Ali Yousafzai, and attended by all District Monitoring Officers (DMOs) posted across the province, along with headquarters staff.
The meeting reviewed the provision of public services, monitoring mechanisms, and public awareness activities. Participants discussed measures to make these functions more effective and result-oriented.
Key outcomes include:
- Ensuring timely and quality delivery of public services.
- Strengthening field monitoring and oversight of service delivery.
- Expanding public outreach to inform citizens about their rights and available government services.
Yousafzai directed the concerned officers to ensure effective implementation of these decisions and regular monitoring of progress.
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