Why Some Charity Shop Donations Do More Harm Than Good
BBC News explores the impact of substandard donation quality on hospice charities.
The Issue of Unwanted Waste
Jane Ward, deputy manager of a St Barnabas Hospice charity shop in Lincoln, highlights the challenges posed by donations: from mouldy books to dirty clothing and broken toys. These items often end up costing the charities significant amounts to dispose of.
Key Findings:
- St Barnabas and Dove House Hospice spent a combined £70,000 on waste disposal in 2025.
- Charity shops generate income from selling donations but must also deal with unwanted items that cannot be resold.
- Hospices rely heavily on donations, but some items incur additional costs due to their condition or unresellable nature.
Impact on Charities
Caroline Peach, head of retail at St Barnabas, explains that while many donations are excellent quality, charities also face the challenge of disposing of large amounts of unwanted goods, with 350 tonnes recycled by St Barnabas' shops in 2024.
Jenny Rowan, from Dove House Hospice, reveals they spent £40,000 on waste disposal last year, emphasizing the financial burden of handling broken or unresellable items.
Sensitivity and Awareness
Charities appreciate donations but must be mindful of the impact of poor-quality items. They encourage donors to consider what they contribute to ensure a sustainable donation process for all involved.