RD Mohtasib-e-Aala Holds Open Court in Matiari, Directs Prompt Resolution of Public Complaints
Hyderabads Regional Director Mohtasib-e-Aala, Syed Sajjad Haider Shah, held a khuli kachahri (open court) at the district accounts office in Matiari. Citizens from across the district presented complaints regarding pensions, GP Fund issues, and other government-related matters.
Addressing the participants, Shah emphasized that the open court sessions aim to address citizens' local problems directly and ensure prompt resolutions. He highlighted Mohtasib-e-Aala's role in providing accessible justice without requiring citizens to travel long distances.
The Regional Director instructed officers to act immediately on complaints resolvable at the spot, while others needed thorough examination and reports within set deadlines. He assured that genuine citizen complaints would receive attention, and negligent officials would face consequences.
Shah noted that most previous open court complaints had been resolved, with efforts ongoing for the remaining cases. He praised Mohtasib-e-Aala's role in addressing public grievances, promoting transparency, and improving government institutions' performance.
During the event, several citizens voiced their concerns. Some were addressed on the spot, while others received official directions for timely resolution.