Sharjah Executive Council Reviews Draft Law, Sharjah Airport Customer Experience
Muhammad Irfan
Published August 18, 2026 | 02:45 PM
SHARJAH, (UrduPoint / Pakistan Point News / WAM – 18th Aug, 2026) The Sharjah Executive Council (SEC) held its weekly meeting on Tuesday morning at the Ruler’s Office, chaired by H.H. Sheikh Abdullah bin Salem bin Sultan Al Qasimi, Deputy Ruler of Sharjah and Deputy Chairman of the Sharjah Executive Council, with H.H. Sheikh Sultan bin Ahmed bin Sultan Al Qasimi, Deputy Ruler of Sharjah and Deputy Chairman of the Sharjah Executive Council, in attendance.
The Council discussed a range of agenda items related to:
- Monitoring the progress of government work
- Enhancing services for citizens and residents across Sharjah
- Supporting plans to ensure a decent quality of life, social stability, and continued progress across various sectors.
The Council reviewed amendments to the draft law regulating the expert profession before judicial authorities, proposed by the Sharjah Consultative Council (SCC). These amendments aim to strengthen the emirate’s legal framework and ensure comprehensive coverage of all legal aspects of the legislation. The Council directed its General Secretariat to submit the draft law to His Highness Sheikh Dr. Sultan bin Mohammed Al Qasimi, Supreme Council Member and Ruler of Sharjah, for issuance.
The Council also reviewed a presentation on Sharjah International Airport’s achievement of Level 3 “Development” accreditation under the Airports Council International (ACI) Customer Experience Accreditation Programme. The airport has advanced from Level 1 “Understanding” to Level 2 “Establishment” and ultimately reached Level 3 “Development”.
The presentation highlighted:
- The airport’s rapid progress through the accreditation levels
- Initiatives implemented to enhance the customer experience and improve service quality
- Standards achieved across key areas, including customer understanding, strategy, measurement, process improvement, governance, customer engagement, design, and innovation.
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